Revealed: According to a survey by Which? The airlines will most likely ruin your Christmas. Rank the 35 major airlines in terms of on-time performance and cancellations – and it’s not good news for BA passengers

Revealed: According to a survey by Which?  The airlines will most likely ruin your Christmas.  Rank the 35 major airlines in terms of on-time performance and cancellations – and it’s not good news for BA passengers

The airlines most likely to spoil the Christmas holidays with delayed departures or cancellations have been revealed – and it’s not good news for British Airways passengers.

This is according to a Which? This study analyzed the on-time and cancellation statistics of 35 major airlines to find out who will have no trouble getting passengers home for Christmas.

The first ranking is based on the number of flights delayed by more than 15 minutes and the second on the number of flights canceled less than 24 hours before departure in the last 12 months, according to data from the Civil Aviation Authority (CAA). ).

It shows that British Airways (BA) is one of the worst airlines for last-minute cancellations, with 3.3 percent of its flights canceled less than 24 hours before departure. And its subsidiary BA Euroflyer is in last place when it comes to punctuality.

Meanwhile, Etihad seems to be the best choice: it is the only airline that scores high for punctuality and has no last-minute cancellations.

punctuality

The airlines most likely to ruin a Christmas break by leaving late or being canceled have been revealed – and things aren’t looking good for British Airways passengers

BEST AND WORST AIRLINES FOR PUNCTUALITY

1= Etihad: 85 percent of flights depart on time

1= Iberia: 85 percent

2. Finnair: 80 percent

3. KLM: 79 percent

4. Aegean Airlines: 78 percent

5= BA Cityflyer: 77 percent

5= Virgin Atlantic: 77 percent

6=American Airlines: 76 percent

6= Norwegian: 76 percent

7= Emirates: 75 percent

7= Icelandic: 75 percent

7= Vueling Airlines: 75 percent

8. Eurowings: 74 percent

9. Aer Lingus: 72 percent

10= Air France: 71 percent

10=Malaysia: 71 percent

10= SAS Scandinavian Airlines: 71 percent

11= Loganair: 70 percent

11= Swiss: 70 percent

12= Jet2: 68 percent

12= Lufthansa: 68 percent

13. Delta: 67 percent

14. United Airlines: 66 percent

15=Singapore Airlines: 64 percent

15= Turkish Airlines: 64 percent

16. Wizz Air: 63 percent

17. Ryanair: 62 percent

18. British Airways: 61 percent

19= easyJet: 60 percent

19= TAP Portugal: 60 percent

20. Air Canada: 57 percent

21. Air Malta: 52 percent

22. Tui: 51 percent

23. Qantas: 43 percent

24. BA Euroflyer: 41 percent

On time means arriving within 15 minutes of schedule. Cancellations are flights canceled within 24 hours of scheduled departure. Data from flights between October 2022 and September 2023. Source: Which?

bAccording to the Which? Study.

It is followed by Qantas (23rd, 43 per cent); Tui (22nd, 51 percent); Air Malta (21st, 52 percent); and Air Canada (20th, 57 percent).

At the other end of the table, Etihad and Iberia appear to be the most reliable airlines: 85 percent of flights depart on time, putting them joint first.

Finnair is in second place with a start punctuality of 80 percent.

Bronze goes to KLM (79 percent); followed by Aegean Airlines (fourth, 78 percent); and BA Cityflyer and Virgin Atlantic (joint fifth, 77 per cent).

Ryanair vs easyJet

When it comes to punctuality, low-cost airlines Ryanair and easyJet are neck and neck.

Ryanair lands slightly better in 17th place with 62 percent of on-time departures.

While easyJet is in 19th place with 60 percent.

LAST MINUTE CANCELLATIONS

The worst airline for last-minute cancellations is Loganair in 25th, according to the study, which found the Scottish airline canceled 4.5 per cent of flights within 24 hours

The worst airline for last-minute cancellations is Loganair in 25th, according to the study, which found the Scottish airline canceled 4.5 per cent of flights within 24 hours

BEST AND WORST AIRLINES FOR LAST MINUTE CANCELLATIONS

1= Etihad: 0 percent

1= Singapore Airlines: 0 percent

2. Emirates: 0.1 percent

3= Aegean Airlines: 0.2 percent

3= BA Euroflyer: 0.2 percent

4= Finnair: 0.3 percent

4=Malaysia: 0.3 percent

4= TUI: 0.3 percent

4= Turkish Airlines: 0.3 percent

5. Air Malta: 0.4 percent

6. Jet2: 0.5 percent

7. American Airlines: 0.6 percent

8. Norwegian: 0.7 percent

9= Ryanair: 0.8 percent

9= Virgin Atlantic: 0.8 percent

10= Air France: 0.9 percent

10= TAP Portugal: 0.9 percent

11. Iberia: 1 percent

12. Inflation: 1.1 percent

13= Qantas: 1.2 percent

13= Wizz Air: 1.2 percent

14. Air Canada: 1.3 percent

15= Icelandic: 1.5 percent

15= Swiss: 1.5 percent

16. United Airlines: 1.6 percent

17. Delta: 1.7 percent

18. SAS Scandinavian Airlines: 1.8 percent

19. easyJet: 2 percent

20. KLM: 2.1 percent

21. Lufthansa: 2.5 percent

22= Aer Lingus: 3.1 percent

22= Eurowings: 3.1 percent

23. British Airways: 3.3 percent

24. BA Cityflyer: 3.7 percent

25. Loganair: 4.2 percent

On time means arriving within 15 minutes of schedule. Cancellations are flights canceled within 24 hours of scheduled departure. Data from flights between October 2022 and September 2023. Source: Which?

The worst airline for last-minute cancellations is Loganair in 25th, according to the study, which found the Scottish airline canceled 4.2 per cent of flights within 24 hours.

That’s what the airline said that many of these were weather related, with many of the flights departing from Scottish islands where bad weather is more common.

The figures also include charter flights that have a higher cancellation rate for various reasons, “which has a disproportionate impact on our ranking,” it said.

A total of 3.3 percent of BA flights were canceled at the last minute, putting the country in third to last place.

Etihad and Singapore tied for first place in the survey

Only two airlines – Etihad and Singapore – did not cancel their flights at the last minute. This puts them collectively in first place in research

Etihad is the only airline with good punctuality scores and no last-minute cancellations

Etihad is the only airline with good punctuality scores and no last-minute cancellations

YOUR RIGHTS IF YOUR FLIGHT IS DELAYED OR CANCELED

If your flight is delayed for a long time, you are at least entitled to refreshments such as food and drink and, if necessary, a hotel stay. The airline’s responsibilities depend on the length of the delay and the duration of your flight.

You may also be entitled to compensation, which starts at £220 per person on the shortest flights and rises to £520 per person on long-haul flights.

However, the airline can refuse to pay you compensation if it can prove that the delay was due to “extraordinary circumstances”.

The same applies if your flight is canceled or you are denied boarding less than 14 days before the scheduled departure.

Source: Which?

“This is worse than any other major airline except Loganair (4.2 per cent) – which has justified itself by saying many of its flights are to the windswept Scottish islands – and its own subsidiary BA Cityflyer, at 3.7 per cent of flights has been cancelled.” ? commented.

Other low ranking airlines were Aer Lingus and Eurowings (joint 22nd place, 3.1 per cent); Lufthansa (21st, 2.5 percent) and KLM (20th, 2.1 percent).

Only two airlines – Etihad and Singapore – did not cancel flights at the last minute, placing them first in the survey.

Ryanair vs easyJet

Ryanair is much less likely to cancel flights than EasyJet: just 0.8 percent are canceled at the last minute, putting Ryanair in ninth place next to Virgin Atlantic.

In comparison, easyJet canceled two percent of its flights, placing it in 19th place.

In response to the findings, BA said it had been hit harder than other airlines as it mainly operates from Heathrow, Gatwick and London City, where slots are limited. The British airline also blamed French air traffic control strikes.

A spokesperson for BA said: “We always work hard to get our customers where they need to be on time.”

“Like all airlines, over the past year we have experienced several factors beyond our control that have negatively impacted our customers, such as adverse weather conditions and air traffic control strikes.”

“We apologize to our customers for any disruption during these challenging times and thank them again for their understanding.”

According to the study, 85 percent of Iberia flights depart on time

According to the study, 85 percent of Iberia flights depart on time

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