Call center workers turned office life upside down by revealing they were using the mute button to make fun of “stupid callers”.
US shares his thoughts on the anonymous sharing app WhisperGave a glimpse into the working lives of current and former employees around the world.
While some agreed that they would hang up and mute irritating customers, others said that working in the call center made them hate talking on the phone.
One said they were “screaming” in the aisle, while another admitted to looking at customers and sending a message they thought was “hot.”
Current and former call center employees shared a job summary via the US-based Whisper sharing app (one person admitted to not telling their boss that the phone couldn’t answer calls in the last hour of the shift)
One person applied for a job at a call center and wondered how some people got this far and made them want other customers to “burn in hell”.
The employee admitted to calling customers on social media and texting them if they made “hot” sounds on the phone.
A call center clerk who quit his job and repeatedly called a radio station during office hours boasted that he was still getting paid because his company wasn’t checking for calls.
An introverted employee admitted to working in a call center and had them “screamed” two hours after her workday
After three months of work, a former call center worker revealed that she was unreasonably afraid of talking on the phone.
An employee from the United States explained that they sometimes hang up annoying callers to make fun of their colleagues.
A person from the USA announced that he would change his American accent and pretend to be a resident of India to wake up some rude customers.
Another person from the United States bragged about getting a six-figure annual salary while working in a call center thanks to a “gab gift”.
An employee explained how frustrating they were when customers didn’t answer their security questions correctly.
US call center worker says he overheard customers eating, texting and talking to their kids
An employee who currently works at a call center admitted to hanging up on some callers.
Another person from the United States likened working in a call center to working at a high school where people “sound up about other people.”
Another current call center representative explained that they like working there because they don’t personally treat “dumbs”.
Error! One person admitted to being praised for his work ethic while under the influence of drugs at the office.
One former employee admitted that the fear of bad people they had when they started the job disappeared as they found it was much easier to deal with rude customers over the phone.
A former employee admitted that the downside to working in a call center is that they don’t want to talk to anyone.
A person from the United States complained about the lack of job security he experienced while working in a call center.
Source: Daily Mail
