Special reporter: Viewers outraged by the fate of Marie-Claude, who was deprived of retirement for 2 and a half years (VIDEO)

He submitted an unpublished issue this Thursday, April 28, 2022, France 2 at 21:10.correspondent, Presented by Elise Lucet. Highlights of the evening: “Reindustrialization: Lightning”, “These Russians Fleeing Putin” and “The Shipwrecks of Digital”. This last issue drew the reaction of the audience, especially on Twitter. And for good reason…

The magazine’s cameras watched two advisors from Secours Populaire cross the roads of Meurthe-et-Moselle in Lorraine in a trailer to support residents in their online procedures. Among the stories told: the story of Marie-Claude, who has not received her pension for two and a half years. Reason ? There is no e-mail address. “I should have retired a long time ago, I’m 70 years old!” Explains to the journalist from France 2. I started working on the 1969 mii, so you see, I have years…” Marie-Claude stopped working two years ago. Since he could not complete his retirement application, he no longer has any income. “Good thing we have a house and my husband is retiring” relativizes the main interested party.

A situation that affected many viewers and expressed their anger on Twitter: “#EnvoyeSpecial in the digital abyss is heartbreaking. We do not understand the difficulties of those who do not master these tools. The lady who has not been able to retire since 2019 because she could not file her case”“But is what I saw there on #EnvoyeSpecial real? The woman who couldn’t get her pension because she couldn’t propose?”“The story of this lady, who was unable to complete her retirement file, was hallucinated. He should have asked for help first. Family, town hall, home France service (finally we see it) #EnvoyeSpecial“…

Marie-Claude hasn’t received her pension for two and a half years: she doesn’t have an email address.

This is not an isolated case, faced with the dematerialization of public services, some are unable to access their rights.#Correspondent #Digital pic.twitter.com/wMW8fvlfPb

— Special Envoy (@EnvoyePrivate) April 28, 2022

I was startled when I saw a woman who left her retirement application in 2019 because she couldn’t fill in her ‘e-mail address’ and said, ‘We have a house and my husband is retiring’. #Correspondent

— Neutral nickname (@oparcelfr) April 28, 2022

#Correspondent
70-year-old Marie Claude, who worked until she was 68, had no income for two and a half years because she couldn’t fill out the forms to get a pension.

I want to cry

— anti-rance and Islamowokism (@crous_tibat) April 28, 2022

For an email address I have hallucinations of the lady who has not received her pension for 2.5 years since retiring. It is very painful to leave people who have struggled their whole lives for their rights in such a desert! This makes me revolt! #Correspondent

— Herminou (@herminoouu) April 28, 2022

2½ years of unpaid pension for a woman who has worked all her life and still resides in France…€ 42.000 lost for this lady who does not know how to apply for her rights… who knows them…#Correspondent

— Blanche Pasneige (@blanchepasneige) April 28, 2022

The poor woman lost her 40,000 € pension in 2 and a half years due to no internet access.

my arms are falling

#Correspondent

— E-Bernatus LeHorsain (@CowTent1) April 28, 2022

The story of this lady, who was unable to complete her retirement file, was hallucinated. He should have asked for help first. Family, town hall, France service house (finally we see it) #Correspondent

– Tallulah006 (@tallulah0006) April 28, 2022

But what I see is real #Correspondent ? The woman who couldn’t get her pension because she couldn’t propose?

—Andika (@Nyantho) April 28, 2022

most #Correspondent heartbreaking in the digital abyss. We do not understand the difficulties of those who do not master these tools. The lady who hasn’t been able to get her retirement since 2019 because she couldn’t file

— Pierre ❤️ (@pivers) April 28, 2022