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Mistakes You Make in Office Emails: Emojis, Exclamation Marks, and Sue Ellson Signatures

Sue Ellson is an Australian LinkedIn specialist and professional development specialist.

A career expert told you how to use emojis “professionally” in emails and why you should rethink the use of exclamation points.

Sue Ellson, an Australian LinkedIn specialist and professional development specialist, said that while emojis can be used to provide tone and context, they are not always used correctly.

“Be careful with what you write, because once written it can be misinterpreted, especially if there is a delay between correspondence,” he told FEMAIL.

“Emails are great for sharing facts and figures, but terrible for difficult conversations. An email can be read and reread over and over and said something negative, and then trying to appease someone with a humorous emoji can cause problems.”

“Be careful with what you write, because once written it can be misinterpreted, especially if there is a delay between correspondence,” he told FEMAIL.

Too many emojis in an email is considered unprofessional.  A smiley like unsubscribe is good

Too many emojis in an email is considered unprofessional. A smiley like unsubscribe is good

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“According to my last email”

The commonly used “according to my last email” email instruction is considered a somewhat aggressive way of emphasizing something that has already been said.

Instead, Sue suggested writing: “Sorry if you missed the previous email. Could you please let me know…’

This convenient alternative is not only much more polite, but also more likely to respond quickly.

The terms “as noted below”, “short greetings” and “let me explain” may also seem a bit rude.

‘Login’

Those who relapse into the “check-in only” stereotype often rush to get a response from a recipient they believe is ignoring their email.

Sue suggests emphasizing the urgency of the matter and explaining that a quick response would be welcome.

“This is now an urgent matter and let us know immediately if you can’t complete before xx/xx/xx.” He suggested that he write.

“Sorry for the lack of clarity”

The term “excuse the ambiguity” often raises the question of whether the sender was sincere.

Sue suggested: “I understand that my original email can be confusing. Would you like me to call you? Or let me know what additional information you need? Thanks in advance.’

Sue said the most common place for emojis is to unsubscribe, and it’s usually just a smiley (or face-type emoji). It’s okay, too many emojis in an email are considered unprofessional.

I do not recommend using emojis such as peach and eggplant because they have sexual connotations.

Even using emoji alone can be a problem, Sue said, like when you respond to a message with a thumbs up.

Does that mean you’ve read it, do you agree with its content, or have you taken action? It’s hard to say. A quick like and the words “done now” can be very helpful,” he said.

“If you work with assistive technology people, they may or may not ‘read’ the emoji content. That’s why I recommend that all words that need to be said to clarify a message are both written and implied using an emoji.”

As a result, an organization’s culture and its customers/customers may also give you clues about whether or not to use emojis in your emails, but some mistakes are made every day, especially when you log out.

“Hello” can be used informally among colleagues, but “respectfully” should be used if you do not know the name of the recipient,” he said.

Even those who leave automated messages

Even those who leave an automatic “Sent from iPhone” message at the bottom of the email are considered unprofessional or rushed.

While “Best Regards” and “Best Regards” are similar, Sue said they are very different.

He said, “Sincerely” should be used if you know the name, and “Sincerely” if you do not know.

While many people on Facebook find “court greetings” too polite and rather unhelpful, “cheers” and “thank you” can be used when talking to colleagues or people you meet and work with.

Also, those who leave an automatic “Sent from iPhone” message at the bottom of the email are perceived as a bit amateur or hasty.

Sue also said to avoid exclamation marks when writing a reply.

“Exclamation marks are exaggerated and unsafe – don’t use them too often,” he said.

“And don’t use abbreviations for full words: It’s important to convey the message for understanding rather than absorbing the hidden meanings”.

Source: Daily Mail

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