A beautician turned to strangers on Facebook for medical advice after one of her clients had a violent reaction to lip fillers.
Kelly Adsett sought help from the Lip Filler Chat Group earlier this month after her client said she had swelling in her face, arms and legs after the injections and was unable to walk properly for three days.
It has received comments from other users suggesting that the client may have herpes and should treat the swelling with herpes cream.
The group says it’s “for anyone interested in fillings” and can be viewed by anyone, regardless of their medical history.
Ms Adsett, who runs a saloon on a farm called The Stable near Bodmin, Cornwall, assured the client in a text message that the swelling was “completely normal”.
But behind closed doors, he sought advice from 4,500 members of his public Facebook group.
The beautician shared a photo of the unnamed woman and photos of her very swollen lips.
In the misspelled post, Ms Adsett said, “Her face is swollen, what can she suggest? He doesn’t want to delete it but I don’t think I have a choice (sic).’
The beautician explained in a separate comment that the client went to the emergency room and was diagnosed with a blood clot that doctors linked to lip filler injections.
Activists said the case was proof that most beauticians “have no idea what they’re doing”, highlighting the need for stricter regulation.
Ms Adsett posted some advice online after one of her clients had major swellings on her lips and then on her arms and legs after lip augmentation treatment. Activists said this shows that most beauticians “have no idea what they’re doing.”

Mrs Adsett (pictured) runs the Stables in Bodmin, Cornwall. The clinic no longer offers lip filler treatments on its website, although it continues to sell others such as teeth whitening.

Ms. Adsett posted the above messages in the “Lip Filler Chat” Facebook group she sent to the client.

He then shared the customer’s response as well. Doctors say lip fillers can cause blood clots, but that only happens when injected into the arteries.
Current regulations mean that a beautician does not need any qualifications, so anyone can get basic training and then perform the treatments.
Staff take online or one-day training courses for just £150.
In the post deleted on March 6, Ms Adsett said: ‘Ask for some advice, the photos are not great, no (sic).
“I saw this client at 1 pm on Thursday, he said he was really swollen and sore and had (sic) (sic) antihistamines and parktomal compression (sic) he said his face was swollen today, what can anyone suggest?
What are the risks of having lip augmentation?
The beauty industry in the UK is an unregulated ‘wild west’ where clinics are not required to register or meet basic hygiene or safety standards.
But ministers are currently preparing to regulate it, and plans are entering parliament.
The NHS says the risks of getting fillers depend on whether the procedure is done correctly or what filler is used.
Serious complications include:
- an infection;
- A lumpy appearance under the skin
- The filler moves away from the area to be treated;
- scars;
- Clogged blood vessels in the face can cause tissue death or blindness.
Source: NHS
“She doesn’t want to remove it, but I guess I have no choice but to remove the padding (sic).”
Ms Adsett offers an update in the comments section: ‘So before and after the padding and today, but now (sic) she’s telling me that her legs and arms (sic) are swollen and she can’t walk.
“He (sic) is going to a and e (sic) I told him to come (sic) (sic) ive (sic) now I asked him which hospital he was in (sic)”.
He shared screenshots of the messages he sent to the client, stating that the swelling was “completely normal.”
But the client later responded by saying that if he followed this advice and did nothing, he would “die”.
The customer’s response was: ‘Hello… I’m a little better now, just thought I’d give you a message. I was treated for a blood clot that went from lip augmentation to my lung.
“Of course I would have taken the risk if I had known / I was told (sic) one day. (sic) A blood clot that could kill me (sic), I would never kill (sic).
“I’m going to die (just like that) even with messages saying the hospital can’t do anything if I keep listening to you.”
It could be an allergy, but it’s unclear what causes the reaction.
Incredibly, the beautician still seems to be using before and after pictures of failed fillings as advertisements on their social media pages.
The Save Face aesthetic campaign organization has called for a crackdown on the “unregulated” industry.
A spokesperson for the agency said: ‘In recent years, the number of people who have developed into practitioners with little or no training has grown exponentially.
It’s clear from the number of people who turn to social media forums to ask about complications and side effects, the vast majority of whom have no idea what they’re doing.
By posting photos and case stories on social media without permission, these individuals not only violate patient privacy and data protection laws, but also cannot clearly tell the difference between normal post-treatment reactions and potentially serious complications.
“These forums solve the problems that exist in this area of practice because there are a lot of ignorant lay people who are giving advice they are not qualified to make.”


Ms Adsett has now deleted the posts in her Facebook group. He is pictured above

Despite his client’s complaint, photos of his treatment are still published online.

Ms Adsett said she didn’t go to the Facebook group for advice. But research uncovered two more questions he sent to the group in May and October last year.

The barn’s address in Bodmin, Cornwall, as shown on its website brings up this farm and RV park as shown on Google Maps
Despite the use of needles and the risk of serious complications, a beautician does not require mandatory qualifications, which means that anyone can receive basic training and perform treatment.
Subcutaneous treatments such as Botox, dermal fillers, and chemical peels remain largely unregulated, but the Quality Assurance Commission urges anyone considering body swapping to check their surgeon’s record ahead of time.
Some dermal fillers and implants used in cosmetic procedures as part of ‘professional service’ in the UK are exempt from product safety regulations.
The UK government announced earlier this month that it plans to crack down on dishonest practitioners by making it a crime to perform unlicensed non-surgical work such as botox and fillers.
The Stables does not offer lip fillers on its website, although it advertises other treatments such as teeth whitening and tattoo removal.
It didn’t get any online reviews, but got 3,000 “likes” on Facebook.
Responding to criticism of the latest case, Ms Adsett said, “When you work in the industry, you force people to do things that will defraud you and give you a bad reputation.
“I think it was insurance fraud, because after all he never gave me his doctor’s papers, he never wanted to communicate, he just wanted his money back.
“He just wanted his money back, he really had no issues with it.”
Source: Daily Mail

I am Anne Johnson and I work as an author at the Fashion Vibes. My main area of expertise is beauty related news, but I also have experience in covering other types of stories like entertainment, lifestyle, and health topics. With my years of experience in writing for various publications, I have built strong relationships with many industry insiders. My passion for journalism has enabled me to stay on top of the latest trends and changes in the world of beauty.