LIGA.net published a feature examining whether people should trust the advice that artificial intelligence chatbots give on everyday problems, warning that the tools carry risks to both mental health and personal data.
The outlet said AI is increasingly embedded in daily life, with people turning to chatbots for work tasks, recipes and quick advice on personal situations, such as how to greet a colleague, what to do after an argument with a husband, or how to cope with anxiety.
According to LIGA.net, a chatbot will always listen and offer a suggestion, but the question is whether that advice can be trusted, and at what point the exchange stops being helpful and starts becoming risky for a person's psyche or their data.
LIGA.net put those questions to psychologists Inna Korchikova and Hanna Rudenko, along with Anastasia Apetyk, an expert in cybersecurity and digital technology, to discuss where the usefulness of AI chatbots ends and the problems begin.
AI chatbots and everyday advice
AI chatbots have become widely used as general-purpose assistants, capable of holding conversational exchanges on almost any topic, from cooking to relationship troubles. Their popularity has grown alongside broader public debate about how reliable such systems are for sensitive, personal advice, and how the information shared with them is stored and used.
Mental health and data privacy questions
Psychologists are increasingly asked to weigh in on the emotional impact of relying on chatbots for support, while cybersecurity specialists focus on how conversations fed into these systems can be retained or exposed. LIGA.net's interview brings both perspectives together to help readers weigh the benefits of AI chatbots against the risks before turning to them for advice.
