It is seen that the information -cet contact is completely studied and it is impossible to enter into the tricks. However, bloggers who give puppets for a valuable product continue to make a lot of money. Elena Blinovskaya, the creator of the fraud again and over again, the marathon of the marathon of the desires ,, now in prison because of the lack of taxes and the laundering of funds, Blog writer Lerch, who was under house arrest, was accused of fraud.
As the application shows, ordinary people who buy courses are not always able to keep info-ketle to justice: either because of the lack of evidence or the lack of information about the Russian legislation. However, there are those who managed to restore justice and return the money spent. So, there is such a chance. Particularly for Peopletalk, lawyer Gennady Kuzmin explained how to move if you are a victim of deception.
Gennady Kuzmin, lawyer
Why is it difficult to fight information?
One of the main problems is that bloggers do not have open legal regulations. Many are not registered as individual entrepreneurs or legal persons, they do not specify their real names and addresses and sometimes they do not even work abroad. All this makes it almost impossible to file the files or file requests if the services are provided badly.
In addition, their activities generally do not enter into the law of “protection of consumer rights”. This law regulates cases only when an official agreement is made between the seller and the buyer. If the services are provided without signing a document or through informal channels, it is impossible to refer to the law.
How can you return the money for the course?
The training has not yet started. If the course has not started, you have the right to request the return of the entire amount. However, if the blogger has already spent on the preparation of materials, for example, it can hold a part of the money to create a video or text. It is important to remember here: seller, checks, receipts and so on. It is obliged to prove its costs by providing.
The quality of the course is low. In certain cases, you can request a complete return: the course program does not correspond to the declared advertisement; The volume of training hours is less than promised; Instead of the specified experts, non -professional courses teach lessons; There are no materials to learn; The program or composition of the courses has changed without your consent.
Did not start working time. If the course has to start and access to training materials has not yet been opened, the service is considered unproven. Therefore, you can request the return of the entire amount without additional conditions.
In which situations can be returned only as part of the amount?
If you’ve already started training, but after the first lessons, you’ve noticed that the course did not correspond to the expectations, you can return some of the money spent.
1. Tell the seller about your decision.
2. Specify the reasons. For example, low quality material or incompatibility of the program.
3. Contract to the provisions of the contract or proposal that allows you to return the money.
In which situations will money not return?
Immediately after the 1. Payment, you have accessed all training materials as high quality.
2. You only requested a return after the completion of the training. Exception: If the course guarantees a specific result (employment, high scope, press, etc.), but not, you can request the return of part or entire amount, not.
Step -y -By -Tar Instructions to Return Money
1. Collection of documents proving your case
Contract or offer. If you have entered an agreement or agree with a general offer, save these documents. This is the main proof of the process.
Certification of the payment: Czechs, receipts, screenshots of transfers.
To a blogger or team, the quality of the course, guarantee and so on. Correspondence, including promises about it, will become an important argument if you have been promised an individual approach, but not, if not.
Course materials. Video, texts, tasks – all these can be evidence of low quality. For example, if the lessons are recorded on the phone, not on a professional camera as promised.
Heats the screenshots or course of the ad.
Receiving recipients who are not satisfied with the course that will confirm your position.
2. Peaceful settlement initiatives
Make a written claim that shows that the course does not correspond to the declared quality and requesting a refund. Set a deadline for the answer (usually 10 days). Send a request via the seller’s E -Mail or feedback form on the site. If possible, send a registered letter with notification.
3. Objection to the regulatory authorities
If the blogger ignores the claim or refuses to return the money, contact Rospotrebnadzor. Make a complaint through sites or personally. They deal with the protection of consumer rights and can help solve an dispute.
If the payment is made via the card, you can also solve the problem through the bank. To challenge the processing, ask for a return payment or chartzhbek.
4. Objection to the court
If a peaceful settlement still does not help, file a lawsuit in the Regional Court instead of the defendant’s residence or conclusion of the contract. Make a statement. Specify all the conditions of the case, add documents: contract, controls, correspondence, demand. Pay the government fee. His size depends on the amount of the claim.
The court did not help. What should we do?
If you do not have enough documents to file a lawsuit, especially contact the contract, law enforcement officers.
Before writing an application, read Article 306 of the Russian Federation Penal Code, which provides responsibility for a wrong notice. If you are sure that you are the victims of a scammer, do not hesitate to move more.
Write a statement about the commission of a crime against you in accordance with Article 159 of the Russian Federation Penal Code (fraud). Add all the evidence: a contract or offer (if any), checks and payment documents, correspondence, course materials, advertising screenshots and other users reviews.
Take the application to the Police Department or send it through the task unit. Don’t forget to take a note about the registration of the application.
Write a complaint to the prosecutor by identifying all the conditions of the case. Add copies of the documents and indicate that you have already communicated with the police.
Law enforcement officers are now actively monitoring their bloggers and their activities in social networks. If you provide enough evidence, the scammer will be held responsible and you will return your money.
What else will it help?
If you lost a large amount of money because of the purchase of a bad quality course, lawyer Gennady Kuzmin told the legislative actions that you need to recognize yourself to skillfully reference them when your rights were violated.
Law “Protection of Consumer Rights”
Article 10. The seller is obliged to provide full and reliable information about the product or service. If the information was wrong (the course was declared as a guarantee of employment, but this did not happen), you have the right to request a refund.
ARTICLE 32. If the service has not yet been achieved, you may refuse to execute the contract at any time. However, the seller has the right to store the amount spent for the preparation of the materials, but only to provide approval documents (checks, receipts).
Russian Federation Civil Code (Article 782)
If the service is provided badly, you can request a decrease in the price and a complete refund, insist on eliminating deficiencies.
Statement of the Russian Federation Supreme Court
Russian Federation Armed Forces Plenum No. 17 dated 06/28/2012
ARTICLE 5. Courts shall consider whether full and reliable information is provided about the service. Otherwise, you have the right to request a refund.
Article 7. If the service does not comply with the declared quality, you may reject the contract. At the same time, the seller is obliged to fully return the money.
Russian Federation Armed Forces Plenum No. 25 dated 06/23/2015
ARTICLE 3. Courts shall consider whether all promised services are provided. If the services are not fully provided, you have the right to request refund.
In the meantime, we have mentioned fraudulent schemes on behalf of the stars before. The scammers found a way to withdraw money from users by acting like an idol.
Source: People Talk
Errol Villanueva is an author and lifestyle journalist who writes for The Fashion Vibes. With a passion for exploring the latest trends in fashion, food, travel, and wellness, Errol’s articles are a must-read for anyone interested in living a stylish and fulfilling life.
